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In your quest to build credibility as an eBay seller, few things are more important than creating and following consistent store policies. Doing so will provide your customers with an attractive buying atmosphere, where they will feel safe making any transaction.
Whenever I create store policies--whether it be for an eBay business or an Internet business--I use one standard: I promise what I can reasonably deliver. And I deliver more than I promise as often as possible.
If I can reasonably offer to ship everything two days after payment, I will promise it. But if I get the chance to ship some items within one day, I take that opportunity to overdeliver.
Not only is this a more ethical approach--delivering or overdelivering on all promises--but it is also a more practical business strategy for the long-run.
Developing relationships with your customers is the best way to get repeat sales, testimonials, and positive feedback--the three pillars which will support your business and increase your cashflow.
You should extend this principle to other policies.
Create a return policy that stipulates when and for what reasons you will accept a return. Again, you will want to give the customer certain guarantees, but at the same time, you don't want to promise what you can't reasonably deliver.
For instance, you may want to stipulate that you will only accept returns if the item is broken. You may also want to add that you can only accept returns within 14 days of delivery.
In addition to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on eBay, I promised my customers that the metals were solid, the gems were real, and everything was stamped.
It was relatively easy for me to prove this because all of my jewelry came with gemologist-certified appraisals; however, if you aren't selling something that can lend you credibility in a similar fashion, you will need to earn it in the form of testimonials and positive feedback.
. . .and this is precisely why it is so important for eBay sellers to create and follow store policies. Not only will this lend you credibility and subsequently encourage visitors to bid, but it will also prevent customers from making unfair complaints against you.
In addition to this, when you overdeliver, your customers will know it - and they will verify it with feedback and testimonials.
http://www.workathomerightnow.net/eBay.html Written by Isaiah Hull, author of "How to Profit on eBay In Seven Days Without Spending A Single Penny." For a limited time only you can get a pre-publication copy of his book for ONE-FOURTH the post-publication price!
Rashaan Salaam's Heisman Trophy auctioned for almost $400K for CTE research
The online auction was conducted by SCP Auctions of California. The previous record sale for a Heisman award was $395,240 that was paid for Bruce P. Smith's 1941 trophy. Other Heisman trophies that have sold through the years include O.J. Simpson's ...
Pensacola News Journal
Westside Stories: Garth's Antiques and Auction Gallery is Warrington fixture
Pensacola News Journal
They call a stretch of Navy Boulevard "Antiques on the Boulevard" these days. In Warrington, a roster of antique shops line the streets. But long before other antique stores began stampeding to the area, there was Garth's Antiques and Auction Gallery ...
The Denver Post
CU Buffs Rashaan Salaam's Heisman Trophy sold for $399608 at auction, portion aids CTE research
The Denver Post
Colorado's Rashaan Salaam poses with the 1994 Heisman Trophy on Dec. 10, 1994, at the Downtown Athletic Club in New York. By Kyle Fredrickson | firstname.lastname@example.org | The Denver Post. January 21, 2018 at 12:14 pm. Former Colorado Buffaloes ...
Kris Jenner auctions her Thunderbird
On the Christmas when Kris got her white Thunderbird, her mother Mary Jo Campbell was gifted a bright red version of the same model. Kris Jenner. Kris Jenner has sold off the white 1956 Ford Thunderbird her children gave her for Christmas in 2016, TMZ ...
El Paso Inc.
11 Abraham buildings up for auction
El Paso Inc.
Two auctions are scheduled that day, and 11 Abraham properties are involved in both, starting with a foreclosure sale on the Toltec Building, and two other properties Abraham owns. Barring legal action to stop the sale of the Toltec Building and two ...
The San Diego Union-Tribune
Salaam's Heisman sells for nearly $400000; mom believes it was stolen
The San Diego Union-Tribune
In this Dec. 10, 1994, file photo, Colorado's Rashaan Salaam poses with his Heisman Trophy at the Downtown Athletic Club in New York. (Adam Nadel / AP). Jay PosnerContact Reporter. The Heisman Trophy won by San Diegan Rashaan Salaam in 1994 was sold ...
Will KAR Auction Services, Inc. (KAR) Run Out of Steam Soon?
Bancorporation Of Nova Scotia Trust Communication has invested 0% in KAR Auction Services, Inc. (NYSE:KAR). Twin Tree Mngmt L P owns 42,321 shares for 0.02% of their portfolio. 36,727 are held by Amg Funds Ltd Llc. New York-based Suvretta Cap Ltd Com ...
Palm Springs Life
On the Block
Palm Springs Life
On the Block. The Palm Springs estate of Suzanne Somers and Alan Hamel is set to sell to the highest bidder Jan. 31. Lawrence Karol January 21, 2018 Home & Design, Real Estate. suzanne-somers. An overview of the 70-plus-acre compound, which was ...
First 2019 Ford Mustang Bullitt Auctions for $300K, 100% of Hammer Price Goes to Charity
Ford created a whirlwind of hype at last week's North American International Auto Show by revealing the all-new Mustang Bullitt. Intended to recreate the magic of the original Steve McQueen hero 'Stang, the car will produce "at least" 475 horsepower ...
Rashaan Salaam's 1994 Heisman Trophy Auctions At Record Price
Former Heisman Trophy winner Rashaan Salaam's award was auctioned off over the weekend and reportedly brought in a record price. According to SCP Auctions, an online auction for the 1994 Heisman Trophy opened bidding on Jan. 8 before closing on ...
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