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eBay's user feedback system is one of the site's most important components. Without the conscientious comments recorded by both buyers and sellers, there would be no way for anyone to build up a trustworthy reputation in the nearly anonymous realm of cyberspace. And without a good measure of trust among users, eBay would be a difficult, if not impossible, environment in which to safely conduct business.
By learning how eBay's feedback system works you can use it to your advantage. Understanding the numbers and feedback comments will go a long way toward making the online trading venue a safer place for you and your pocketbook.
1. How Feedback Works
The eBay feedback system operates in a straightforward manner. Every time you complete a transaction as either a buyer or a seller, you leave feedback for the other party. This feedback is made up of a score of +1, 0, or -1, as well as a one-line comment that sums up how smoothly -- or how poorly --- the process was completed.
A +1 means that you were happy with the way the transaction ended. A 0 score is neutral, meaning you weren't particularly pleased with the efforts of the other person, but you didn't feel taken, either. A -1 indicates that you were unhappy with the transaction as a whole. In addition to the numbered score, you can submit a short comment that explains the reason for your score.
As you browse the scores and comments on eBay, you'll see the vast majority of member scores are positive, and most have form-letter comments that indicate an effortless transaction. Neutral scores are relatively rare. Negative comments are more common than neutral ones.
eBay users often don't realize the importance of the feedback system in terms of establishing a good reputation. Not only do users benefit from garnering a lopsided positive-feedback-to-negative-feedback ratio, but they reap rewards by advancing upward through the various star symbols used to designate successful users.
2. You are a Star
The star symbols displayed next to a username show, at a glance, how many transactions the user has completed with positive feedback. With fewer than 10 feedbacks, users remain starless. With 10 to 49 positive scores, users will receive a yellow star.
There are many other star symbols, but as an example, after an eBay user snags anywhere from 500 to 999 positive scores, will get a purple star. Once a user moves into the stratosphere of eBay, she'll receive a shooting star that indicates she's gathered more than 10,000 positive scores. eBay sellers who reach this level of activity indicate that when they achieve a new star status, their number of sales increases, often dramatically, especially when it's paired with an excellent feedback rating.
3. Feedback is Forever
One of the reasons feedback is so important, and so potent, is that once you've left a comment, you can't go back and edit it later. That means your comments, both positive and negative, say online for all eyes to see, for as long as that member is active on eBay.
eBay does reserve the right to remove inappropriate comments, such as those that use racist or overtly sexual wording, or those that include hyperlinks. however, eBay does not typically delete most other comments, even those that seem unfair or unjust.
When both the buyer and seller agree to retract feedback, there is a procedure called Mutual Feedback Withdrawal, but this option's effect is limited. If two parties initially had a disagreement about a transaction, but they'd like to change the score they left for the other person, they can do this feature. This removes the score from both parties' feedback rating, however, it does not delete the comments that were left, which often makes this option less effective, especially when those comments were damaging to a reputation. You can start a Mutual Feedback Withdrawal request within 30 days of either party leaving feedback or within 90 days after the transaction, whichever is later. To start the process, enter the item number into the online Mutual Feedback Withdrawal form in the Feedback Forum.
4. The Negative Curse
Negative feedback, or "negs" in eBay-speak, is something to avoid because negs are a virtual curse for buyers and sellers. Serious eBay users evade bad feedback as best they can, and those who depend on eBay for a substantial portion of their livelihood will stop at almost nothing to keep these marks from marring their online reputation.
One of the primary reasons for preventing negative feedback, of course, is that a buyer who's browsing for a product is likely to skip a seller who has more than a couple of recent negative comments.
When you leave feedback for an eBay user, he has the option of responding in kind, os his comments land on your profile. If you leave a nasty remark accusing a seller of extremely slow shipping, you'll likely see an indignant comment denying any wrongdoing in your own profile, even if your claim was true.
This kind of retaliatory feedback is the reason most users think twice before leaving negative comments, even if that comment is true. One user posts a negative comment for another party, and as an act of revenge, the slighted party leaves a neg for the first user - in many cases, the retaliatory feedback has no grounds in truth and is intended only to punish on member for leaving a read mark on another user's profile.
Retaliatory feedback is a problem because negative feedback of any kind carries real weight. Not every buyer or seller takes the time to investigate negative feedback, preferring instead to find another user who doesn't have recent angry comments directed at him.
On the other hand, the good news is that one or two negative comments aren't the kiss of death. The more positive feedback comments you have, the more unlikely it is that a negative score or two will cause you problems. Remember this as you deal with other users on the site, but also remember the feedback system doesn't work unless you're honest about transactions.
5. Final Feedback
eBay's feedback system has its share of flaws, but for building trust and creating a safer buying and selling environment, it's indispensable. however, to make the system work best, you'll have to learn to read comments appropriately to get a better idea of how to discern trustworthy users from online swindlers.
Do your research on the items you want to buy and check the feedback of buyers and sellers before you commit to dealing with them. The effort will help you avoid financially draining scams, give you peace of mind, and make eBay a much more productive place for you to do business.
Selling on eBay and the Internet is still a relatively a new phenomenon with unprecedented opportunity. Adam Ginsberg, recently featured on NBC's Today Show is an author and educator and has built a small fortune selling on eBay. As an early Internet pioneer, Adam discovered a system for generating wealth - through the power of the eBay marketplace.
Adam personally sold over $20,000,000 on eBay and the Internet in the last three years. Currently he travels the world sharing his knowledge, expertise and experience with others. Adam's book, "How to Buy, Sell & Profit on eBay", went to #1 on Amazon within 3 days of being released. Learn how Adam has solved the mystery of success on eBay and how you can apply his system to capitalize on this hot new money making opportunity. Adam has also created several best selling e-books and software to enable you to enhance your ability to succeed. You can learn more at http://www.adamginsberg.com
BANGOR, Maine (AP) — Two Maine malls have now gone up for auction.
Ford auctioned off its first GT Heritage Edition supercar on Friday at the 48th annual Barrett-Jackson Collector Car Auction in Scottsdale, where the vehicle ...
Arizona's collection of classic car auctions sold $251 million worth of cars during the past week, a total up about 1.2 percent increase from the previous year.
The Spenger maritime collection went to auction this past weekend, but the rarest items, including a 34.29-carat diamond and a rare Japanese vase from the ...
Heritage Auctions' early January numismatic sales topped $71 million for the fourth consecutive year, the company announced Jan. 18.
WOODLAND — There's a lot to admire in The Columbian's offices.
Sunday is the last day of the Barrett-Jackson auction and will feature the last round of high-powered collector cars.
“The Sell Sider” is a column written by the sell side of the digital media community. Today's column is written by Sara Badler, senior vice president of ...
Jackie Robinson's contract with the Brooklyn Dodgers -- one of the most important documents of all time -- is hitting the auction block and it's expected to fetch ...
View detailed pictures that accompany our The 11 most expensive lots at the 2019 Barrett-Jackson Scottsdale Auction article with close-up photos of exterior ...
PASADENA, Texas - The city of Pasadena will host a public vehicle auction Saturday. The vehicle auction will be held at the Pasadena Maintenance Services ...
FUN and NYINC U.S. & World Coin & Currency auctions register countless price records, 97% sell-through rate. Heritage Auctions announced Friday its early ...
In recent years, buyers have flocked to private marketplaces to avoid the fraud, hidden fees and low-quality ads they saw in the open marketplace. Agencies ...
The commercial and industrial property market enters 2019 on the back of a strong finish to 2018, with a total of 38 properties around the North Island selling for ...
HOUSTON, Texas -- Gallery Auctions, Inc., is pleased to announce a grand auction open to the public on Saturday, February 16, 2019, showcasing the lifetime ...
Harrisburg – The Pennsylvania Liquor Control Board (PLCB) today issued an invitation for bids to award 25 expired restaurant licenses in the eighth license ...
2Pac's pornographic drawings and hand-written love letter to his girlfriend have been sold for over $21000 at auction.
While no single work topped last year's $450.3 million “Salvator Mundi” painting by Leonardo da Vinci, plenty of other auction records were broken this year.
The 28GHz spectrum auction, dubbed Auction 101, continues to limp toward completion with a paltry $700 million in total bids. That's nothing compared with the ...
FUN and NYINC U.S. & World Coin & Currency auctions register price records, 97% sell-through rate Heritage Auctions has announced that its.
The charity auction of the first 2020 Toyota Supra this past weekend shocked many when it netted US$2.1 million at Barrett-Jackson's annual event in Scottsdale ...
Treasure hunters in Evansville search for a diamond in the rough. Gems they seek are locked behind metal doors, and the highest bidder wins whatever is ...
Wild Bird Society of Tainan director Pan Chih-yuan (潘致遠) on Saturday held an online auction to raise funds the group needs to continue its wild bird rescue ...
Quite a range of auctions this week to keep an eye on, including three sales on Tuesday, January 22: At Bunch Auctions, a combined sale of Rare Books & Fine ...
A 30858-square-foot Paradise Valley home that was once listed for $35 million is going up for auction later this month. The Paradise Valley home, called Villa ...
Don Lutes Jr. kept the 1943 copper penny he stumbled upon in his high school cafeteria seven decades ago in a safe behind a wall in his Massachusetts home.
Several Arizona multimillion-dollar mansions, including one owned by Randy Johnson, could soon go to the highest bidder in a live Scottsdale auction.
AMARILLO, Texas (KAMR/KCIT) - The Amarillo Bulls hockey team wore special jerseys for this weekend's games. The jerseys had rainbow ribbons which ...
Silent auctions are a mainstay of charity events, but how do they really work? Read more to learn what a silent auction is and how silent auction software can ...
Arizona Cardinals receiver Larry Fitzgerald auctioned off three of his cars at Barrett-Jackson in Scottsdale Saturday.
Visitors formed long lines before daybreak on Tuesday to catch a glimpse of Tokyo's renowned tuna auctions — now at the Toyosu wholesale fish market — as ...
Invaluable said it sold half a million lots on its global marketplace in 2018, which is up 20% over the previous year and is up 130% over 5 years. The number of ...
The owners are selling homes in Florida, Pennsylvania, New Mexico and Colorado that were previously individually listed for a combined $46 million.
Artsy presents Rago Auctions: Modern Design, featuring works by George Nakashima, Gio Ponti, Harry Bertoia, and more. In advance of the auction, browse lots ...
Artsy presents Rago Auctions: Modern Ceramics & Glass, featuring works by Dale Chihuly, Hans Coper, Yoichi Ohira, and more. In advance of the auction, ...
Arizona Car Week kicks off this weekend with Barrett-Jackson, Bonhams, Gooding & Company, RM Sotheby's, Russo and Steele, Silver Auctions and ...
Intel may be set to expand its ninth-generation extreme CPUs by one more notch, though it's a curious mix and priced oddly. The alleged 9990-XE will drop four ...
Get a peek at some of the collector cars that will be auctioned at Barrett-Jackson in Scottsdale on Sunday.
There were plenty of amazing cars for sale at the 2019 Scottsdale auctions, but there were a few surprise cars that didn't find new homes.
Two dozen horses in poor condition were rescued from a local auction, and almost half had to be put down.
The most garish symbol of a convicted former Venezuelan national treasurer's greed — 14 Palm Beach County show-jumping horses seized by the feds — will ...
India plans 350 GW solar, 140 GW wind power capacity operational by 2030, with share of renewable energy in overall power generation targeted at 40%.
Miami Dolphins running back Kenyan Drake sprints for the end zone as time runs out in an NFL game against the New England Patriots on Dec. 9, 2018, at Hard ...
Jeff Gordon is auctioning off a 2016 Corvette C7.R with supercharged 6.2-liter LT4 V8 engine to raise money for cancer research at Barrett-Jackson.
Prices of most Japanese government bonds were steady on Wednesday, supported by a pause in the stock market, but confined to a narrow range ahead of an ...
That's a lot of money for four cars that aren't street legal.
The ball is signed by Jay Hook, who pitched the entire five-hitter game against the Pittsburgh Pirates.
Equine Sales Company has released its complete 2019 schedule of sales after previously announcing that the 2-Year-Olds in Training Sale will be held April 2.
The last remaining bit of 175-year-old McConnellsville business Harden Furniture is up for sale, with a sealed-bid auction due to end Feb. 1 for the company's ...
Gooding & Co. will auction off some of the most expensive cars in the Valley on Friday and Saturday. We're talking multimillion dollar.
RACINE COUNTY, Wis. (CBS 58) -- An Illinois man is facing several charges after allegedly issuing several worthless checks at the Manheim Milwaukee Metro ...
GLENPOOL, Oklahoma - The first ever medical marijuana auctioned online in Oklahoma sold to a dispensary in Oklahoma City that bid $2,200 for a half-pound.
The FCC's auction of 28 GHz spectrum officially surpassed $700 million after 35 days of bidding activity. The total amount of provisionally winning bids has ...
You have read 1 of 10 articles. Log In or Subscribe. It was one lone golf ball – but if the item was small, it reaffirmed two big things about the Lyle Area Cancer ...
While the late-rapper was serving time in the mid-90's, he drew an explicit drawing for his then-girlfriend, which is now going up for auction.
For a 20th straight year, the 'Magic' is about to come alive to help Cedar Valley children and their families. The 20th annual Magical Mix Kids auction is.
Woodmere estate in Ligonier, once listed for $7.5 million, sold for under $5.2 million at a no reserve auction held in Chicago.
Arconic shares fell 25 percent on Tuesday after the aluminum products maker said it was no longer pursuing a sale of the company, following reports that it was ...
Walla Walla Community College's Institute for Enology & Viticulture will receive a $15000 grant to help support the program's “Human Capital” fund.
A legendary Ford Mustang sold for a historic price at the Mecum Auctions event in Kissimmee, Fla., on Friday night when the bidding ended at $2,200,000.
Artsy presents Rago Auctions: Mid-Mod, featuring works by Eero Saarinen, Tommi Parzinger, Paul Evans, and more. In advance of the auction, browse lots and ...
At auction, the most expensive Moutai can far exceed the value of rare whisky, but with forgeries aplenty, investing in the spirit is not for the faint-hearted. Natalie ...
The Marietta/Cobb Museum of Art, 30 Atlanta Street SE in Marietta, will have Martinis and Music on Feb. 8 from 5:30 to 8:30 p.m..
Rickey Jensen spent decades finding and collecting motorcycles and other items produced by or related to Indian-brand motorcycles. All of it, found in a locked ...
Calling all fans of Ben Baller and slide sandals: Get your bids ready. StockX, the Detroit-based “Stock Market Of Things,” announced a new IPO ...
NAGPUR: In an unprecedented action, income tax department here has auctioned 18 properties, which included jewellery and immovable assets, to recover .
Two foreign mobile operators expressed interest in joining the 700-megahertz (MHz) spectrum auction unless the reserve price is based on the previous licence ...
Artsy presents Rago Auctions: Lost City Arts - 36 Years of Collecting, featuring works by George Nakashima, Harry Bertoia, Vladimir Kagan, and more.
There are plenty of homes for sale in South Florida, but one property offers unbelievable luxury for less. It's an auction where, in theory, the buyer could pay a ...
A woman who has battled NASA for years over an artifact from the Apollo 11 moon mission has filed a new lawsuit accusing the agency of damaging the object ...
BROOKINGS – It's looked at to be a fitting finale to the final day of National Catholic Schools Week 2019: the St. Thomas More Catholic School Winter Gala ...
If you thought that just about every barn in Europe was checked for the presence of a Lamborghini Miura long ago, you were overestimating the barn-checking ...
Atonement Lutheran Church in the Heights is holding its Bounty of the Field wild game event on Saturday, Feb. 2.
Four luxury homes going up for auction in the same week by Robert and Miryam Knutson. They have been previously estimated in value for a combined $46 ...
VAIL, Colo., Jan. 22, 2019 /PRNewswire/ -- Real Estate Auction Marketplace™, Interluxe, will be accepting bids for two coveted Vail, CO properties on its online ...
Can't be at the Barrett-Jackson auction in person? See which vehicles draw the biggest bids on TV.
French actress Catherine Deneuve shares her YSL items in auction, including the gowns she wore to the Academy Awards in 1993 and 2000.
The Mecum Auction's Kissimmee sale features an assemblage that includes rare road rockets from the 1930s through 1960s and beyond.
MIDDLEBORO, MASS. - A week or so before White's January 13 auction, the National Football League decided that the divisional playoff game between the ...
Two Maine shopping malls, one in Bangor and the other in Presque Isle, are up for auction. Irvine, California-based auction house Ten-X is advertising separate ...
The Hub City Livestock Auction, Aberdeen, South Dakota, reported receipts of 4411 head selling Jan. 16, compared to 7228 head a week ago and 5217 head ...
A 1994 Club Car Golf Cart sold for $58,000 at Russo and Steele Collector Automobile Auctions on Thursday, with proceeds benefiting the family of fallen Salt ...
A commercial property in the very active Lakeview neighborhood of Birmingham will hit the auction block next month. Local company Granger Thagard will hold ...
In 1864, the Civil War raged on, with severe consequences both on the battlefield and in commerce. The greenback could not hold its value and Confederate.
CINCINNATI, Jan. 22, 2019-- The Showboat Majestic, a National Historic Landmark, is currently for sale by auction on the online government surplus.
Civil War archive of Charles A. Hill relating to his *service* in the 1st Regiment Infantry, US Colored Troops. An extensive archive consisting of 112 letters from Hill ...
FORMER Gers ace Ricksen was recently reunited with his wife Veronika, 32, and his six-year-old daughter Isabella who flew in to St Andrews Hospice in Airdrie.
Gimmicks dominated the art scene but some technological changes have genuine potential.
The national auction clearance rate across the last quarter of 2019 fell to 43.6 per cent from 62.3 per cent the previous year.
If there's one thing an automaker loves, it's auctioning off the first VIN of a fancy new model for charity. Ford's the latest automaker to hitch its horse to that cart, ...
In tough rental markets it is not uncommon for someone to walk into a rental property and offer the agent a higher price.
A rare example of an 1885 Trade Dollar, intended to help improve commerce with China, sold for $3.96 million in Dallas, Texas, last week. Prominent Utah ...
Honor the legacy of Martin Luther King Jr., check out an art and wine festival or see what's going on the block at a high-end car auction.
The 13,000 square foot home that overlooks Roberts Bay will be sold fully furnished. In total, there is more than 20,000 square feet of covered space, both ...
Larry Fitzgerald had three of his vehicles hit the auction at Barrett-Jackson over the weekend. So, how much did they sell for?
FreshPlaza is the number one portal for the *fresh* produce industry, offering the latest news, job advertisements, pricewatching, and photo reports.
The $30 bln online merchant has a history of spinning off bits of itself. It has, though, missed opportunities in its core business. While the activist may persuade ...
Heavy snowfall in the nation's capital has prompted the FCC to suspend the 28 GHz spectrum auction. The agency plans to resume activities on Jan. 15 with six ...
This week, we have photos from Rosendin's centennial celebration and the holiday auction for Sunnyvale Community Services.
Auction Information, Tips,
Selling on eBay - Have You Found the Magic Formula Yet?
Selling on eBay can be very profitable and a great way to make some cash while clearing your house of unwanted items at the same time. It's quite simple, just describe and photograph your items and seven to ten days later you'll get a payment though paypal or by check posted to you.
The Down Side Of Using Dropshippers In The eBay Auction Arena!
Ok, let me just say right up front that I am not against drop-shipping! I love the concept. If you are dealing with a particular wholesale drop-shipping distributor that is serving your eBay ambitions well, then hold onto that company with bonds of steel, for truly good drop-shippers are hard to find! Drop-Shipping sounds like the utopian business model.
5 Ways to Drive Traffic Away from Your eBay Auction
eBay is a one-stop solution to any one who wants to make money online. Whether you just selling a few unwanted items from around your house or your want to develop a work from home business, eBay removes many of the obstacles for you.
Selling Effectively on eBay Motors
Remember back when selling online was a new experience? Dealers tried everything to sell their vehicles online. Today's market has expanded to include several hot online marketplaces but there is the largest online marketplace, eBay.
Doing It eBay: An eBay Business Means Fun and Profits in a Global Marketplace
In 1995, when Pierre Omidyar introduced an online business venue that was essentially a virtual garage sale with auction pricing, no one knew a retailing revolution was about to occur. That site became known as eBay, and it's hard to find someone today who hasn't at least heard about the popular online auction company.
2 Step Secret Reveals How You Can Find Wholesale Suppliers
Have you spent hours on the internet searching for a viable wholesale source? I did. I spent money on self-professed in-depth Wholesale Supplier directories and membership sites.
eBay Bargain Hunting - Spell Your Way To Success!
Have you ever wondered how identical items can fetch such widely differing prices on eBay? Or why some items fail to receive any bids at all? Sometimes it is a matter of luck, or just timing - especially for things which are pretty unique or where there are not many buyers. Many commentators however suggest that it has much more to do with the quality of the item title.
Hurricane Katrina Donations Could be Many Millions More - eBay Sellers Try in Vain to Help
Yesterday I saw a mention in someone's email ezine about a kind person who had an eBay auction with the proceeds going 100% to help victims of the horrible Hurricane Katrina. It struck a chord with me because I had wanted to set up something similar, but found that the "eBay Giving Works" charity program seems to be terribly flawed for us small sellers.
eBay is the Greatest Opportunity YOU Have to Create a Career Online
eBay's being spoken about everywhere these days. At work, school, down the pub.
How To Write a Traffic Pulling eBay Auction Title
Selling an item on eBay should be simple but it is surprising how many people make some very silly mistakes. As a buyer this is fantastic, you can pick up some absolute bargains by finding poorly listed items.
An Emerging Market in eBay Consignments: The eBay Trading Post (Part II In A Series)
In 2002, the eBay consignments business was born, referred to by eBay as the Trading Assistant Program. It's possible that eBay didn't foresee just how much they would benefit form their eBay consignments program.
Online Auctions: How To Generate Fast Traffic From Online Auctions
Have you ever participated in any online auctions? Yes, people are making piles of cash from online auctions. And you can take advantage of this new gold rush to generate a lot of traffic to your own website.
How To Increase eBay Profits
Some sell on eBay to clean out their garage or attic. Some sell to make a little extra money here and there.
From eBay Zero to Power-Selling Hero: Don't Be That Random eBay Guy
If I could convey only one concept to someone who was about to start selling on eBay, it would be this: no one has ever purchased anything on eBay with this in mind--"I think I'll buy something on eBay from some random guy and pay more than I would at the store down the street." No one has ever said that.
Auction and Its Benefits
An auction is basically a public sale wherein any object is sold to the highest bidder. It can be defined as a process of purchasing and selling things by offering them up for bid, taking bids and selling the things out to the highest bidder.
What eBay Can Teach Us About Success
I flew back to New York from Atlanta a few weeks ago and picked up 'Business 2.0' magazine for the flight.
Finding Antiques And Collectibles To Sell On eBay
Many people who decide to make a living selling collectibles on eBay soon fail. I meet them in the line at the post office.
5 Secrets for Increasing Auction Profits
1. Include your eBay seller name, store, and website information with all items you ship.
The Webs Best Online Auction Sites
The best online auction links for buyers and sellers are - not surprisingly - eBay, eBay and eBay. eBay began the entire wacky world of online auctions back on the Labor Day weekend of 1995.
The Ins and Outs of Dropshipping on eBay
Dropshipping is an attractive marketing technique, but when you take it to eBay it becomes a real phenomenon. There are tens of thousands of people running dropshipping business as you are reading this article.
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