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How To Sell On eBay: Using Store Policies To Cement Your Credibility


In your quest to build credibility as an eBay seller, few things are more important than creating and following consistent store policies. Doing so will provide your customers with an attractive buying atmosphere, where they will feel safe making any transaction.

Whenever I create store policies--whether it be for an eBay business or an Internet business--I use one standard: I promise what I can reasonably deliver. And I deliver more than I promise as often as possible.

If I can reasonably offer to ship everything two days after payment, I will promise it. But if I get the chance to ship some items within one day, I take that opportunity to overdeliver.

Not only is this a more ethical approach--delivering or overdelivering on all promises--but it is also a more practical business strategy for the long-run.

Developing relationships with your customers is the best way to get repeat sales, testimonials, and positive feedback--the three pillars which will support your business and increase your cashflow.

You should extend this principle to other policies.

Create a return policy that stipulates when and for what reasons you will accept a return. Again, you will want to give the customer certain guarantees, but at the same time, you don't want to promise what you can't reasonably deliver.

For instance, you may want to stipulate that you will only accept returns if the item is broken. You may also want to add that you can only accept returns within 14 days of delivery.

In addition to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on eBay, I promised my customers that the metals were solid, the gems were real, and everything was stamped.

It was relatively easy for me to prove this because all of my jewelry came with gemologist-certified appraisals; however, if you aren't selling something that can lend you credibility in a similar fashion, you will need to earn it in the form of testimonials and positive feedback.

. . .and this is precisely why it is so important for eBay sellers to create and follow store policies. Not only will this lend you credibility and subsequently encourage visitors to bid, but it will also prevent customers from making unfair complaints against you.

In addition to this, when you overdeliver, your customers will know it - and they will verify it with feedback and testimonials.

http://www.workathomerightnow.net/eBay.html Written by Isaiah Hull, author of "How to Profit on eBay In Seven Days Without Spending A Single Penny." For a limited time only you can get a pre-publication copy of his book for ONE-FOURTH the post-publication price!


TODAYS NEWS BY OFFICEJAX FREE ADVERTISING AND AD EXCHANGE SOLUTIONSMORE RESOURCES updated Mon. April / 19 / 2021

48-Hour Auctions Show Buyout Firms’ Need for Speed to Win Deals - Yahoo Finance
48-Hour Auctions Show Buyout Firms’ Need for Speed to Win Deals  Yahoo Finance

Edward Snowden's NFT Auctions for $5.5 Million USD - HYPEBEAST
Edward Snowden's NFT Auctions for $5.5 Million USD  HYPEBEAST

Texas' 2-character license plate auction! - PRNewswire
Texas' 2-character license plate auction!  PRNewswire

Yu-Gi-Oh Goes Viral After a Wife Auctions Cheating Husband's Card Collection - ComicBook.com
Yu-Gi-Oh Goes Viral After a Wife Auctions Cheating Husband's Card Collection  ComicBook.com

Baseball Hall of Famer Ted Williams enters NFT market with card auction - MarketWatch
Baseball Hall of Famer Ted Williams enters NFT market with card auction  MarketWatch

Memorabilia from Springsteen to 'Phantom' set for auction - FOX5 Las Vegas
Memorabilia from Springsteen to 'Phantom' set for auction  FOX5 Las Vegas

Bidder Pleads Guilty to Rigging Bids at Online Auctions for Surplus Government Equipment - Department of Justice
Bidder Pleads Guilty to Rigging Bids at Online Auctions for Surplus Government Equipment  Department of Justice

Analysis: Big US Treasury auctions could restart rise in yields - Reuters
Analysis: Big US Treasury auctions could restart rise in yields  Reuters

Venom Cameos In Amazing Spidey #299 At Auction Today At Heritage - Bleeding Cool News
Venom Cameos In Amazing Spidey #299 At Auction Today At Heritage  Bleeding Cool News

Maine gets more than $4M from cap and trade auctions - WABI
Maine gets more than $4M from cap and trade auctions  WABI

Local nonprofits look forward to return of auctions – Methow Valley News - Methow Valley News
Local nonprofits look forward to return of auctions – Methow Valley News  Methow Valley News

Christie's to auction 'highest-estimated Asian artwork' in Hong Kong - Reuters
Christie's to auction 'highest-estimated Asian artwork' in Hong Kong  Reuters

Korea's First NFT Art Auction Sold Mari Kim's Artwork for KRW 600 Million - Valdosta Daily Times
Korea's First NFT Art Auction Sold Mari Kim's Artwork for KRW 600 Million  Valdosta Daily Times

Northgate Mall in Durham will soon be torn down. Here’s how you can get a piece of it. - Raleigh News & Observer
Northgate Mall in Durham will soon be torn down. Here’s how you can get a piece of it.  Raleigh News & Observer

HiBid.com Auctions Surpass $50 Million Last Week; Taking Bids Now on VR Headsets, Pickup Trucks, and More - PRNewswire
HiBid.com Auctions Surpass $50 Million Last Week; Taking Bids Now on VR Headsets, Pickup Trucks, and More  PRNewswire

Art Center holds auction to benefit local organization - RochesterFirst
Art Center holds auction to benefit local organization  RochesterFirst

JPD evidence vault items, seized vehicles up for auction - WAPT Jackson
JPD evidence vault items, seized vehicles up for auction  WAPT Jackson

Friends Together prepares online auction – WBKB 11 - WBKB-TV
Friends Together prepares online auction – WBKB 11  WBKB-TV

Empty Bowls hosting a Mother's Day virtual silent auction - messenger-inquirer
Empty Bowls hosting a Mother's Day virtual silent auction  messenger-inquirer

Sotheby's Pak Auction Yields $16.8 Million as NFT Art Boom Continues - Bloomberg
Sotheby's Pak Auction Yields $16.8 Million as NFT Art Boom Continues  Bloomberg

Hundreds of Janet Jackson Artifacts to Be Sold at Charity Auction - Variety
Hundreds of Janet Jackson Artifacts to Be Sold at Charity Auction  Variety

Auction brings Hall of Famer Ted Williams into new crypto craze - Bangor Daily News
Auction brings Hall of Famer Ted Williams into new crypto craze  Bangor Daily News

Eddie Van Halen ‘Frankenstrat’ Guitars Hit the Auction Block - Rolling Stone
Eddie Van Halen ‘Frankenstrat’ Guitars Hit the Auction Block  Rolling Stone

San Diego County has 279 properties up for auction. Here's the list - CBS News 8
San Diego County has 279 properties up for auction. Here's the list  CBS News 8

Ghost of Horrific Treasury Auction Haunts Bond Market on Brink - Bloomberg
Ghost of Horrific Treasury Auction Haunts Bond Market on Brink  Bloomberg

Lionel train collection chugs into EJ's Auction & Appraisal - Glendale Star
Lionel train collection chugs into EJ's Auction & Appraisal  Glendale Star

Google’s Secret ‘Project Bernanke’ Revealed in Texas Antitrust Case - The Wall Street Journal
Google’s Secret ‘Project Bernanke’ Revealed in Texas Antitrust Case  The Wall Street Journal

Forgotten Copy of Super Mario Bros. Sets Record at Auction - The New York Times
Forgotten Copy of Super Mario Bros. Sets Record at Auction  The New York Times

Farm Auction Kicks Off Spring Season - erienewsnow.com
Farm Auction Kicks Off Spring Season  erienewsnow.com

U.S. Treasury auctions to test demand after volatile trading - Reuters
U.S. Treasury auctions to test demand after volatile trading  Reuters

Yeezys wore by Kanye West going to auction with starting bid at $1 million - WLNS
Yeezys wore by Kanye West going to auction with starting bid at $1 million  WLNS

Timberwolves, Lynx host online auction for Daunte Wright's family - KSTP
Timberwolves, Lynx host online auction for Daunte Wright's family  KSTP

TREASURIES-Yields higher as traders look to Wednesday auction - Yahoo Finance
TREASURIES-Yields higher as traders look to Wednesday auction  Yahoo Finance

Maine Jewish Museum hosts online art auction - Portland Press Herald - Press Herald
Maine Jewish Museum hosts online art auction - Portland Press Herald  Press Herald

Bat Used by Lou Gehrig in 1938 Sells at Auction for $715,120 - The New York Times
Bat Used by Lou Gehrig in 1938 Sells at Auction for $715,120  The New York Times

Islanders autographed reverse retro jersey auction surprising result - Eyes on Isles
Islanders autographed reverse retro jersey auction surprising result  Eyes on Isles

Local realtor adds online/onsite auction service - Dubois County Free Press
Local realtor adds online/onsite auction service  Dubois County Free Press

Online auction will be held for Florida unclaimed property - WCTV
Online auction will be held for Florida unclaimed property  WCTV

Simon Bisley's Lobo Cover Sells For $192,000 At Auction - Bleeding Cool News
Simon Bisley's Lobo Cover Sells For $192,000 At Auction  Bleeding Cool News

Action Comics #1 Ashcan Sells For $204,000 At Auction - Bleeding Cool News
Action Comics #1 Ashcan Sells For $204,000 At Auction  Bleeding Cool News

ACV Auctions' strong debut on Nasdaq fuels hope for local startups - Buffalo News
ACV Auctions' strong debut on Nasdaq fuels hope for local startups  Buffalo News

Used car dealers sue over alleged 'shill bidding' in ACV's auctions - Buffalo News
Used car dealers sue over alleged 'shill bidding' in ACV's auctions  Buffalo News

Aledo ISD students punished for ‘slave trade auction’ on Snapchat of Black classmates - FOX 4 Dallas
Aledo ISD students punished for ‘slave trade auction’ on Snapchat of Black classmates  FOX 4 Dallas

Tri-Cities online auction to help women with scholarships, mentorships and more - Tri-City Herald
Tri-Cities online auction to help women with scholarships, mentorships and more  Tri-City Herald

Sal Paone and Bruce Goodman win auction for 50-acre Fort Washington estate - morethanthecurve.com
Sal Paone and Bruce Goodman win auction for 50-acre Fort Washington estate  morethanthecurve.com

Waynesboro restaurant to go up for auction in May - The News Leader
Waynesboro restaurant to go up for auction in May  The News Leader

Baseball Cards Go Crypto as Auction Houses Warm to New Currency - Bloomberg
Baseball Cards Go Crypto as Auction Houses Warm to New Currency  Bloomberg

Beverly Park mansion sells at auction for record $51 million - Los Angeles Times
Beverly Park mansion sells at auction for record $51 million  Los Angeles Times

Cboe Receives Regulatory Approval to Launch Periodic Auctions for US Equities Trading - Traders Magazine
Cboe Receives Regulatory Approval to Launch Periodic Auctions for US Equities Trading  Traders Magazine

Two men working to open livestock auction near Thayer, Mo. - KY3
Two men working to open livestock auction near Thayer, Mo.  KY3

BigIron Auctions to Host Classic Car and Motorcycle Auction Featuring Chevyland USA Inventory - GlobeNewswire
BigIron Auctions to Host Classic Car and Motorcycle Auction Featuring Chevyland USA Inventory  GlobeNewswire

Ritchie Bros. keeps rolling with US$55+ million regional auction in Northeast US - PRNewswire
Ritchie Bros. keeps rolling with US$55+ million regional auction in Northeast US  PRNewswire

Cleveland Spiders’ Jesse Burkett rare 1893 baseball card up for auction - cleveland.com
Cleveland Spiders’ Jesse Burkett rare 1893 baseball card up for auction  cleveland.com

The Lelands sports auction house visits Scranton - fox56.com
The Lelands sports auction house visits Scranton  fox56.com

Ritchie Bros. hits US$52+ million with latest regional auction success in US Midwest - PRNewswire
Ritchie Bros. hits US$52+ million with latest regional auction success in US Midwest  PRNewswire

Former McKinley, Worthington elementary buildings headed to auction - WTAP-TV
Former McKinley, Worthington elementary buildings headed to auction  WTAP-TV

1955 Ferrari 250 Europa Custom-Ordered by Italy's Liquor Mogul Is Headed to Auction - The Drive
1955 Ferrari 250 Europa Custom-Ordered by Italy's Liquor Mogul Is Headed to Auction  The Drive

Eddie Van Halen's New Jersey-made '5150' guitar up for auction (JEFF EDELSTEIN COLUMN) - The Trentonian
Eddie Van Halen's New Jersey-made '5150' guitar up for auction (JEFF EDELSTEIN COLUMN)  The Trentonian

Iconic Classic Car Collection In Central Nebraska Up for Auction | netnebraska.org - NET Nebraska
Iconic Classic Car Collection In Central Nebraska Up for Auction | netnebraska.org  NET Nebraska

A mother's gift: Parents launch auction to raise money for sober living scholarships - Cape Cod Times
A mother's gift: Parents launch auction to raise money for sober living scholarships  Cape Cod Times

Possible Caravaggio Is Withdrawn From Auction; Spain Announces Export Ban - The New York Times
Possible Caravaggio Is Withdrawn From Auction; Spain Announces Export Ban  The New York Times

Hopkinsville Rotary Ready For 71st Auction - wkdzradio.com
Hopkinsville Rotary Ready For 71st Auction  wkdzradio.com

Framingham's Aegean Restaurant sells for $1.1M at auction - MetroWest Daily News
Framingham's Aegean Restaurant sells for $1.1M at auction  MetroWest Daily News

Lyons auction business sees bright future in 2021 - FingerLakes1.com
Lyons auction business sees bright future in 2021  FingerLakes1.com

Auctions with authenticity | Morrison County Record - ECM Publishers
Auctions with authenticity | Morrison County Record  ECM Publishers

Mecum's 2021 Glendale auction wraps up — see the top sellers - Phoenix Business Journal
Mecum's 2021 Glendale auction wraps up — see the top sellers  Phoenix Business Journal

ACTION AUCTIONS GREENSBORO, NC APRIL 10, 2021 | Auction Sales - Greensboro News & Record
ACTION AUCTIONS GREENSBORO, NC APRIL 10, 2021 | Auction Sales  Greensboro News & Record

Once Asking $165 Million, Beverly Hills Estate Sold at Auction for Close to $60 Million - The Wall Street Journal
Once Asking $165 Million, Beverly Hills Estate Sold at Auction for Close to $60 Million  The Wall Street Journal

Why Auction House Christie's Jumped Into the Wild NFT Market - Barron's
Why Auction House Christie's Jumped Into the Wild NFT Market  Barron's

BlockMint Acquires NFTs by Renowned Digital Creator Pak at Sotheby's Auction in Support of Its Minter Crypto-NFT Browser - Yahoo Finance
BlockMint Acquires NFTs by Renowned Digital Creator Pak at Sotheby's Auction in Support of Its Minter Crypto-NFT Browser  Yahoo Finance

EXCLUSIVE PHOTO & VIDEO TOUR: Heritage Auctions' "Art of the Disney Theme Park" Lets Bidders Take Home a Piece of Walt Disney World History - wdwnt.com
EXCLUSIVE PHOTO & VIDEO TOUR: Heritage Auctions' "Art of the Disney Theme Park" Lets Bidders Take Home a Piece of Walt Disney World History  wdwnt.com

1980 Mitsubishi Sapporo Heads to Auction - Autoweek
1980 Mitsubishi Sapporo Heads to Auction  Autoweek

Knockdowns and renovators delights sell in Super Saturday of auctions in Melbourne - Domain News
Knockdowns and renovators delights sell in Super Saturday of auctions in Melbourne  Domain News

Sotheby’s to Auction $40 Million USD Monet 'Water Lilies' Painting In May - HYPEBEAST
Sotheby’s to Auction $40 Million USD Monet 'Water Lilies' Painting In May  HYPEBEAST

Rare Volvo S90 Royal Long-Wheelbase Sedan Heads to Auction - Autoweek
Rare Volvo S90 Royal Long-Wheelbase Sedan Heads to Auction  Autoweek

Parents, civil rights leaders demand tougher response to Aledo students’ ‘slave auction’ - FOX 4 Dallas
Parents, civil rights leaders demand tougher response to Aledo students’ ‘slave auction’  FOX 4 Dallas

The 20 best items in this year's Powercat Auction - 247Sports
The 20 best items in this year's Powercat Auction  247Sports

Local owners put Nomar Theater up for auction - KSN-TV
Local owners put Nomar Theater up for auction  KSN-TV

Price to auction WS ring for Players Alliance - MLB.com
Price to auction WS ring for Players Alliance  MLB.com

Cheniere Lake surplus auction planned | Local/State Headlines - The Franklin Sun
Cheniere Lake surplus auction planned | Local/State Headlines  The Franklin Sun

Auction for rare Honus Wagner baseball card already hits $110000 - TribLIVE
Auction for rare Honus Wagner baseball card already hits $110000  TribLIVE

Going once! ABQ-based auction company launches - Albuquerque Journal
Going once! ABQ-based auction company launches  Albuquerque Journal

Homepoint, Auction.com, Guaranteed Rate Affinity announce new hires - National Mortgage News
Homepoint, Auction.com, Guaranteed Rate Affinity announce new hires  National Mortgage News

Auction of seven-year Treasury notes better, but still on weak side - Reuters
Auction of seven-year Treasury notes better, but still on weak side  Reuters

TIME Releases 3 Special Edition NFT Magazine Covers for Auction - TIME
TIME Releases 3 Special Edition NFT Magazine Covers for Auction  TIME

Equipment & furniture from inside Lavish Lounge headed to online auction. Here's what you can bid on - FOX Carolina
Equipment & furniture from inside Lavish Lounge headed to online auction. Here's what you can bid on  FOX Carolina

Bucks County Sheriff To Auction Off 200 Properties This Week - Patch.com
Bucks County Sheriff To Auction Off 200 Properties This Week  Patch.com

Introducing the 2021 Movie Auction - The Ringer
Introducing the 2021 Movie Auction  The Ringer

Love’s Bakery equipment, memorabilia goes to auction - KHON2
Love’s Bakery equipment, memorabilia goes to auction  KHON2

NASA collectibles up for bids in first live auction of 2021 - WKMG News 6 & ClickOrlando
NASA collectibles up for bids in first live auction of 2021  WKMG News 6 & ClickOrlando

Sauk Centre Area Auction • Saturday, April 10 | Auctions - ECM Publishers
Sauk Centre Area Auction • Saturday, April 10 | Auctions  ECM Publishers

Edward Snowden Plans to Auction an NFT, Proceeds Will Go to Freedom of the Press Foundation – Bitcoin News - Bitcoin News
Edward Snowden Plans to Auction an NFT, Proceeds Will Go to Freedom of the Press Foundation – Bitcoin News  Bitcoin News

National championship rings among Pat Dye items up for auction - WAFF
National championship rings among Pat Dye items up for auction  WAFF

Hitler memorabilia sells at Perth auction despite blowback about glorifying Nazis - Daily Mail
Hitler memorabilia sells at Perth auction despite blowback about glorifying Nazis  Daily Mail

Sauk Centre/Melrose/Meire Grove Area Auction • Tuesday, April 13 - ECM Publishers
Sauk Centre/Melrose/Meire Grove Area Auction • Tuesday, April 13  ECM Publishers

$55 M. Picasso to Auction, Major Collector’s Works Donated to College, and More: Morning Links from April 6, 2021 - ARTnews
$55 M. Picasso to Auction, Major Collector’s Works Donated to College, and More: Morning Links from April 6, 2021  ARTnews

Demand up for five-year notes in U.S. Treasury auction - Reuters
Demand up for five-year notes in U.S. Treasury auction  Reuters

Barrett-Jackson car auction ends with 1,054 cars sold, $5.8 million raised for charity - The Arizona Republic
Barrett-Jackson car auction ends with 1,054 cars sold, $5.8 million raised for charity  The Arizona Republic

Avalanche "Boulder Strong" Jerseys Up For Auction - BlueJackets.com
Avalanche "Boulder Strong" Jerseys Up For Auction  BlueJackets.com

Manteca Rotary online auction ends Saturday - Manteca Bulletin
Manteca Rotary online auction ends Saturday  Manteca Bulletin

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