Best Business Tips and Strategies information channel:
We would like to thank the local libraries, schools, and universities for recommending students
to visit us when doing research on any of our information topics.
What is Choice Theory (CT)? CT is a theory of the explanation of human behavior. CT has applicability to both a person's personal and professional life. It teaches us about our five basic needs, how to meet those needs in a responsible way, and how to take personal responsibility for getting those needs met.
I have assisted many company with implementing the concepts and principles of Choice Theory (CT) in the workplace over the years. Their reasons ranged from mere curiosity to desiring a total immersion of their company into the concepts and principles of CT. Those companies that were committed to learning the CT model and implementing it correctly received better than expected results.
One of the elements of implementing CT in the workplace is to put the three conditions of quality in place. Those three conditions are:
1. Create a need-satisfying environment for your employees.
a. Employees need to feel connected to each other, management and the mission and vision of your company.
b. Employees need to feel empowered by having their opinions sought out and listened to and having their work respected.
c. Workers need to feel safe on the job. This pertains to their emotional, as well as physical safety.
d. Workers need to have the ability to make choices and exercise some independence within the definition of their jobs.
e. Workers need to experience some fun and learning on the job.
2. Workers must only be asked to do useful and meaningful work. If this is not clear, management must take the time to explain it if quality is what you are seeking.
3. Finally, workers need to be asked to self-evaluate their work. This self-evaluation component is far beyond the scope of this article but suffice it to say that two main components are required for employees to be able to accurately and honestly self-evaluate.
a. There must not be fear in the workplace. If employees believe that management will hurt them with the information shared during self-evaluation, then one can hardly expect honesty.
b. Also, there must be a very clear and definite matrix of what quality looks like. The employee must have an ideal to compare their work against.
When these components and others are added to the workplace, you can expect:
1. Increased employees' satisfaction. Employees will be taught that they have the potential, capability and responsibility to personally get their five basic needs met. This awareness will result in a decrease of a sense of victimization and complaining, because employees will be focused on solutions they can implement instead of the problems that exist.
2. A unified approach to conceptualization of issues. Once all your employees understand CT, they will be conceptualizing problems in the same way. This unified approach will decrease a lot of competition amongst your employees and will result in the creation of a unified, cohesive and committed group of workers who believe in the direction your company is headed.
3. Room for individuals' strengths and unique approaches. CT is a framework within which to operate that encourages people's personal expression. Employees will be able to include their unique and creative talents, as long as they don't conflict with CT principles.
4. More effective communication. When everyone in your company understands the basic framework for conceptualizing human behavior, then communication is enhanced. There will be fewer misunderstandings because all are speaking the same language.
5. Less employees stress. Many employees experience stress on the job. This usually comes from a lack of understanding about responsibilities. CT assists employees to understand that the only person they can control is themselves. Once people stop expending energy trying to change people or circumstances beyond their control and instead begin to focus on what adaptive response they can take, stress levels dramatically decrease.
6. Decreased employee turnover. When management learns the steps to create a need satisfying environment for employees, while holding them accountable for their work, employees become dedicated and committed to the work they do. When people are in environments that meet their five basic needs, there is motivation to stay in that environment.
7. Increased creativity. When employees work in an environment created by their employer that allows for self-expression and encourages personal power, limitless creativity is unleashed, which often results in business improvement and expansion.
8. Enhanced relationships. CT teaches people to get their needs met without interfering with others meeting their needs. When this happens, the status of their current personal and professional relationships improves both at work and at home. The possibilities are endless!
9. Improved services to customers. Using CT/RT, employees assist customers to clarifying what it is they want and to evaluate the best ways for getting there. Customers appreciate this approach, which will improve customer satisfaction, resulting in repeat business and an increase in referrals.
10. Decreased Resistance/Increased Cooperation. When CT is implemented in the workplace, employees become less resistant and more cooperative because they are being heard. When we stop pushing people in the direction we think is best and focus instead on building better relationships, resistance is decreased and cooperation is increased.
If you are interested in learning about implementing CT in your company, visit www.CoachingforExcellence.biz and check our calendar for upcoming teleclasses, chats and workshops.
Kim Olver has a graduate degree in counseling, is a licensed professional counselor and a business coach in the area of interpersonal skills. Since 1987, Kim has extensively studied the work of Dr. William Glasser's Choice Theory, Reality Therapy and Lead Management. She was certified in Reality Therapy in 1992 and continued her studies to become a certified instructor for the William Glasser Institute. She is an expert at empowering people to navigate the sometimes difficult course of life---teaching them how to get the most out of the circumstances life provides them. These are incredibly powerful ideas with equal application to one's work and personal lives. Kim can work with you to empower your staff and clients and propel your organization to the next level.
Top Seven Reasons to Publicize your Business with Articles
Do you want to be #1-10 on Google and other search engines? Do you want quadruple your Web sales in five months? Promote your business to the top with these 7 reasons to write and submit how-to articles. 1.
Seven Ways to Improve Your Results with Follow-up
What follows is a bold statement, but sometimes it takes a bold statement to get people's attention. One of the most important and yet overlooked skills in business today is follow-up.
Top Ten Reasons to Write a Sales Letter for Each Product? - Part 1
Authors/publishers are great at getting their books written. Entrepreneurs know their products.
Seven Ways to Get the Most Out of the Next Training You Attend
Sometime soon you will be attending some training. It may be a one hour tele-seminar, a one day class, professional conference, or a weekend retreat.
Business Goals - The 10 Commandments
The Ten Commandments of Goal Setting While it's good to set goals and work them into a proper plan, the fact is many people succeed in business without setting any goals. Be careful not to set your goals too high.
How To Use Bartering To Gain An Advantage Over Your Competition
If you have a business on the Internet you should be bartering goods and services with other businesses. You should always try to trade for something before you buy it.
Management, Balance & Time - 10 Tips for Managing Overwhelm in your Business
How many of us have been in a position where we have more to do than can realistically fit into one day, or week. So we spend all of our time feeling rushed, being rushed, and wondering how on earth we are going to manage.
7 Ways To Get One-way Links To Your Site
One way links will help you gain better rankings in the major search engines. Here are 7 ways to get them :1.
Ten Tips For Starting A New Job
1. Get to know people.
7 Tips To Increase The Success Of Your Online Business
1. Outsource what takes you too long to do? When you don't have time to do something, you either don't do it, or do it faster and make mistakes.
Why Don't They Just Get It Done: 7 Performance Tactics for CEOs
Buckling under the weight of chronic corporate restructuring, and frustrated by performers who don't respond to carefully crafted strategic plans, high level executive leaders are being confronted by a growing performance gap between what needs to get done and what gets done. Sound familiar? It's a troublesome trend that is likely happening in your firm right now.
7 Online Banking Success Stories
You have seen their ads and you may have wondered if they are worth a second look. What am I talking about? Online banks! Also known as internet banks, these are financial institutions who provide the majority of their banking services over the internet.
Ten Ways To Sell Your Ideas To Anyone
You have a great idea you know is a winner. All you need is support from some key people.
Top Ten Listening Skills for Speakers
Good Speakers need good listening skills to become Great Communicators. Speakers spend a lot of time developing speaking skills and often don't focus enough on the equally important communication skill of listening. As a Speaker trained in the art of listening I have put together the tips below.
Top 10 Ways to Start a Business For Less Than $500
We've heard numerous success stories of Internet entrepreneurs like Jeff Bezos, who started Amazon.com from his garage, using cheap plywood to construct desks.
Ten Steps To Better Listening
Talking is the least important half of any conversation. Listening is the real skill.
10 Tips to Successfully Use Business Networking as a Marketing Strategy
Networking is probably the best way to build a profitable business, or sales pipeline over the long term. Many of us understand the value of networking, but we don't always know the best way to go about it.
Top 7 Reasons You Should Back Up Your Data Online!
How much is your data worth to you? In this modern electronic-age we rely more than ever on our computers to supply us with the information we need. Chances are every piece of data you might ever rely on to make an important decision has been reduced to a digital format and resides somewhere on your computer's hard drive.
7 Ways To Make A GREAT First Impression!
1. Focus on the other Being known as a 'natural' at interpersonal communication is not just a gift that a select few enjoy.
11 Things Small Business Owners Can Learn From Michael Dell
1. Think Big - In college, Michael Dell said he wanted to "beat IBM.
Akron City Directory
© 2012 - 2021 All Rights Reserved